School transport registration

To register for school transport, you must connect to the La Métropole Mobilité website / School transport section (see below)

You should not log in via the personal account section(see below).

You can opt for one of the two prices of the School Metropole Pass depending on your child’s travel needs:

• The School Metropole Pass without RTM at €60 which allows you to travel on all lines lebus, lecar and school transport lines throughout the Metropolis except lebus, lemétro and letram in the Marseille/Septèmes-les-Vallons sector.

• The school metropolis pass with RTM at €220 which allows you to travel on all lines lebus, lecar and school transport lines throughout the Metropolis including lebus, lemétro and letram in the Marseille/Septèmes-les-Vallons sector.

With their Métropole Scolaire Pass, your child can travel all year round, including weekends and during school holidays on La Métropole Mobilité lines.

Three reductions are possible depending on your situation:

• Large family (from 3 children) – 20% reduction
• Scholarship holder – 50% reduction
• Non-contributory CSS beneficiary – 50% reduction

Municipal support : Some municipalities also provide support for the subscriptions of their citizens, within their social competence. These supports are included in the calculation of the price of your subscription when you register on the site except for nursery and primary school students in the municipalities of Allauch, Ensues, Gréasque, Mimet, Sausset (CSS Holder only), Vitrolles (Vignettes schools only) who must register directly at the Town Hall to benefit from special support.

Exception : For students who only use the urban network of “urban lines”, with free access, registration for school transport is not necessary.

The student who meets the conditions below can register for a Pass Métropole Scolaire:

• Be at least 2 years old on the start of the school year
• Be educated from kindergarten to high school (baccalaureate)
• Be educated in a public or private establishment under contract with the State.
• Be domiciled and attend an establishment within the territory of the Aix Marseille Provence Metropolis.

Including students continuing their education through the CNED

Please note : 2023-2024 final year students must wait for their baccalaureate results to register and only for repeaters. To obtain a new password, you must contact the school administration by email on transports.scolaires@ampmetropole.fr indicating the file number, first name, last name and date of birth of their child as well as the mention “File to be renewed”.

Please note that the following cannot benefit from the School Metropole Pass:

• Students, including those enrolled in post-baccalaureate classes in high schools (BTS, preparatory classes for grandes écoles, etc.)
• Paid apprentices
• Paid work-study students
• Students attending an establishment outside of a contract with the State.

These people must go to the La Métropole Mobilité Boutique with their student card or proof of registration to subscribe to a student subscription.

You have the choice between two types of subscriptions depending on your child’s travel needs. Below is the price of Metropolitan School Passes. From this price will be deducted the possible participation of your municipality.

• School Metropolis Pass without RTM: 60 euros
• School Metropolis Pass with RTM: 220 euros

Three reductions are also applied to these prices depending on the status of your child:

• 50% for Fellows
• 50% for beneficiaries of the non-contributory Solidarity Supplement (CSS)
• 20% for large families

Please note that the following cannot benefit from the School Metropole Pass:

• Students, including those enrolled in Post Baccalaureate classes in high schools
• Paid apprentices
• Paid work-study students
• Students attending an establishment outside of a contract with the State.

These people must go to the La Métropole Mobilité Boutique with their student card or proof of registration to subscribe to a student subscription.

To find the bus or coach line that serves your child’s school, middle school or high school, perform a route search here. Indicate your home as the starting point and the school as the ending point. Select the ‘Arrive on‘ setting, then enter the school start date and class start time, as shown below. Then run the search:

When you fill out the registration form , enter the network and line your child will use.

If you can’t find this line in the proposed list, don’t panic ! Select a regular line serving the municipality of your child’s establishment and continue with your registration. It is not blocking to finalize your registration and the Pass Métropole Scolaires are valid on all lines. This will therefore have no consequences.

For your information, the final back-to-school timetables will be available from August 15

The registration period for Pass Métropole Scolaire begins on June 17. Register your child before August 15, to receive the loaded transport card or their School Metropolis Pass to be recharged remotely if they already have a card, to be ready for the start of the school year.

From August 16, it will still be possible to register, but the delivery of the transport card or receipt of the Pass Métropole Scolaire by remote reloading is not guaranteed for the start of the school year. In this case, the student will have to pay for a transport ticket (paid) to be able to board the vehicle.

Depending on the student’s situation, several supporting documents must be provided. Only the parts listed below are accepted. If you provide other supporting documents, the school service will not validate the file and will ask you to provide the correct document.

1-For all first registrations

• Identity photo of the child
• Proof of address dated less than 3 months ago of your choice specified on this site https://www.service-public.fr/particuliers/vosdroits/F14807
• Family record book (page of both parents and the child or their identity document) to prove that the name of the child and their legal representative match. In the event that the legal guardians of the child members of the family do not have a common family record book (the two names on the same booklet), it is necessary to provide in addition to the individual family record books, proof of living together: certificate of cohabitation, certificate of residence in both names (EDF invoice, Social Security certificate, rental contracts or PACS contracts).

2-For all renewals (you already have an account and a file number)

• Proof of address dated less than 3 months ago of your choice specified on this site https://www.service-public.fr/particuliers/vosdroits/F14807
• If the child benefits from a large family reduction which he did not benefit from the previous year: complete family booklet (page for both parents and that of all the children).

3-In all cases

For students over 16 years old and 1 day old on the start of the school year

• The school certificatee is compulsory for students over 16 and 1 day old on the start of the school year. It must be provided on the internet in the “monitoring my file” section before September 30 of the school year.
  Otherwise, the transport ticket will be suspended from September 30 of the school year.

  For registrations made from September 15, the school certificate is required upon registration.
• If the subscription is suspended, no refund will be made. If a fine were to be applied, it cannot be canceled in any way.
• The document requested is a CERTIFICATE and not a registration certificate. It must include a date after the start of the school year, a signature and a stamp of the establishment.

4-Students benefiting from reductions, 3 cases:

• For recipients of the state scholarship , notification must be provided before December 31.
  If the student is eligible for the scholarship, but has no notification to provide at the time of registration, he or she will have to pay the entire subscription and request a refund from the Métropole school service before 12/31.
  If the student was on scholarship the previous year and has not yet received the notification for the following year, they can provide that of the previous year to immediately benefit from the reduction, but be careful, they will still need to provide the notification of the school year for which they are registered in the School transport/monitoring of my file section on the lametropolemobilité.fr website before December 31. After this date, the subscription will be suspended and no refunds will be made.
  If a fine were to be applied, it cannot be canceled in any way.
• For beneficiaries of non-contributory complementary solidarity health insurance (without financial participation) :
  Certificate from the CPAM less than three months old (downloadable from the AMELI.fr website or available from the CPAM terminals or on request by post to the CPAM) on which the child’s name MANDATORY appears.
• For large families (three children) : you must provide all the children’s pages of the family record book in order to prove that you have 3 children. The family record book provided in the mandatory supporting documents will be checked.

All supporting documents are checked by the Métropole school service. In the event of non-compliant, false or illegible documents, the file will be rejected.

All information other than the postal address (salary, rent, etc.) can be hidden while retaining the format of the document in order to ensure its authenticity.

First registration

Two options for registering:

1- Online registration:

• Register on this site , by clicking here
• Scan the required supporting documents see section above
• Bring your bank card and mobile phone to enter the 3D Secure code
• If the student already has the transport card lacarte, take it with you to enter their number

2- Registration in town, in a store or in a school branch

• If you do not have internet access or do not wish to pay for the subscription by credit card, you can go to one of the La Métropole Mobilité stores.
  Some town halls also welcome their citizens.
  Click here to consult the list of school transport registration sites.

Can I pay in several installments?

Payment can be made in 3 installments, only online on the internet.
This payment facility is offered from an amount greater than or equal to 60 euros per child and on condition of registering before September 30.

How is the subscription covered by my municipality?

The subscription amount will be calculated automatically based on the participation of your municipality and you will only have to pay the remainder.
For example: if a municipality covers the entire subscription, the family will be exempt from payment.

Is it possible to register for school during the year?

If you register your child during the school year, there will be no pro rata. You will have to pay the entire subscription.

What help can I get to pay for school transportation if I can’t afford it?

Please contact the social service of your municipality for possible financial assistance under social policy.

When can I get a refund?

Refunds will only be made for scholarship holders who have paid for a full-price subscription and have been able to provide their scholarship certificate for the current year before December 31.
No refund request will be granted after December 15 of the current school year.
No refund for any other reason.

Under what conditions can you benefit from reductions?

Three discounts are offered:

• 50% for scholarship holders
• 50% for CSS beneficiaries
• 20% for large families with at least three children.

Updating the school certificate

For children over 16 years and 1 day old on the start of the school year, the school certificate must be updated in the File Tracking, when your file is accepted.

When your file is in the “Registered” or “Under processing » status , you cannot update the education certificate. You must wait for the file to be validated/accepted.

Forgot your password?

Use the forgotten password feature on the registration site. An email will be sent to you with a link allowing you to create a new password.

If you do not receive the email or if you have changed your email address:

• Check your spam folder
• Log in to La Métropole Mobilité / contact section / purpose of the request: 3.1 School / reason for the request: change email address on school records and indicate the email address to be included in your file. You can repeat your password request within 48 hours.

Don’t have your school record number?

If your child was enrolled last year, you will receive an email in early June 2023 with their school record number (one per child). Check your spam folder.

If you have not received this email with your child’s school record number, contact 0 800 713 137.

The foreign correspondent may benefit from free travel, for a maximum period of one calendar month, subject to the number of places available in the vehicles, under the following conditions:

• He is welcomed as part of school exchanges.
• He has student status within the host establishment.
• He is hosted by a host family whose child has a School Pass and is subject to using the same line as the student hosting him.
• A card will be issued to the student specifying the duration of the transport use. The card will be sent to the school.

The school alone is authorized to validate the procedures for issuing a free transport ticket. The written request must reach the Métropole fifteen working days in advance via the contact section of the La Métropole Mobilité website / section 3.3 Request for a ticket for school correspondents..

Your child depends on the Region for their school transportation. You must register on the following website : zou.maregionsud.fr to apply for a Zou Study Pass.

The School Metropolis Pass is intended for students enrolled and residing within the Aix-Marseille Provence Metropolitan Area. Students residing outside this area are not automatically eligible for the School Metropolis Pass.

To obtain an exemption:

1. Subscribe first to the Pass Zou! Studies by following this link: Pass Zou! Studies .
2. Once this subscription is completed, request an exemption by sending an email to inscriptions84@maregionsud.fr.

The School Pass can be issued in 3 ways:

· Sent by teledistribution on the card for schoolchildren who already have a card,

· Charged on a duplicate if the student has lost their card and requests a duplicate at the time of registration. This duplicate will be sent to the home address (subscription price + 10 euros).

· Loaded onto a card for schoolchildren who do not have one, and « lacarte » will be sent to your home.

Your school subscription continues to work on La Métropole Mobilité lines.

• – If your previous municipality was located within the Metropolitan Area and your new municipality of residence is also located within the Metropolitan Area, the subscription will still work. However, you will need to notify the school service of your change of address by sending an email to transports.scolaires@ampmetropole.fr and attach proof of address.
• – If your former municipality was within the territory of the Metropolis and your new municipality of residence is located outside the Metropolis, your subscription will not work on a network other than La Métropole Mobilité.

My child lost something on the bus

To report lost or found items, go to the Lost and Found section.

You can also contact the carrier directly (see contact details on the back of the line timetable).

Download the On-board Instructions

Service Administration Scolaire Métropolitaine

Log on to the La Métropole Mobilité website / Contact section / Purpose of the request 3.1 school

Or contact le 0 800 713 137

Requests cannot be combined with the subsidized school bus subscription.

What do flat-rate transport subsidies mean?

• Lump sum aid replaces mileage allowances
• The Metropolis can cover, in the form of a flat-rate grant, a portion of the transport costs of half-board or boarding students residing in Metropolitan France. This grant only applies to students whose home-school journey cannot be provided by the Metropolitan road transport network.

What are the conditions for granting flat-rate transport aid?

• Half-board students: aassistance granted on condition that the home is more than 3 km from the school or the nearest stopping point and in the absence of public transport.
• Boarding students: assistance granted on condition that the home is more than 10 km from the school or nearest stopping point and in the absence of public transport.

How to benefit from lump-sum aid?

• The family makes a request before 12/31, by logging into La Métropole Mobilité/contact section/subject of the request 3.4 Request for fixed-rate assistance.
• Any incomplete file will be rejected.
• No files will be processed after 12/31.
  

What supporting documents must be provided?

Half-board students

• Proof of address less than 3 months old (tax notice for the current year, electricity or gas bill) of the legal representative domiciled in one of the municipalities of the Aix-Marseille-Provence Metropolis
• Child’s identity document
• Family Record Book (page of the 2 parents and the child concerned by the file)
• In the event of joint custody, provide the divorce judgment or, failing that, a certificate from both parents on plain paper stating their respective addresses and the custody schedule.
• Certificate of education stating the status. If the student is enrolled in an establishment other than their local establishment, the specialty or option followed, justifying the distance.
• Bank Identity Statement of the legal representative who registered the child
• Declaration of honour, accompanied by a copy of the identity document, specifying the place of work of the legal representatives

Internal students

• Proof of address less than 3 months old (tax notice for the current year, electricity or gas bill), of the legal representative domiciled within the Aix-Marseille-Provence Metropolis
• School certificate with mention of quality.
• Bank Identity Statement of the legal representative who registered the child
• Family record book (page of the 2 parents and child concerned by the file)

If the student is accommodated outside the establishment

• Proof of accommodation + proof of address of the host + photocopy of the host’s identity document or proof of address in the student’s name
• If the student is enrolled in an establishment other than their local establishment, the specialty or option followed justifies the distance.
• The request is examined by the Customer Relations department, which will contact the family and indicate the follow-up given to the request.

How is the amount of flat-rate aid calculated?

• The flat-rate aid is calculated on the number of kilometers traveled according to the terms defined in the school transport regulations
• Payment of flat-rate transport assistance is subject to the number of days the student attends their school.
• One payment in March and another in September.

Are large families eligible for Flat-Rate Assistance?

• When 2 or more students in the same family are making the same journey, only one request will be taken into account.
• If the journeys differ, the flat-rate aid may be granted for each child.

In the case of a first request or request for a duplicate

For students registering for school transport for the first time or for those who have requested a duplicate card, this will be sent to their home address, to the address entered in the registration form, after validation.

The subscription is loaded onto the card before sending and must be validated upon first use on board the vehicle.

In the case of a renewal

For students who already had a transport card before registering for a new year, the subscription is sent by
cable television.

Once you receive the email confirming your registration, your child can validate their card on board the vehicle. The subscription is loaded onto the card upon validation. Validation can be performed on all lecar and lebus vehicle validators (excluding RTM), as well as on tram and metro validators.

The subscription can finally be downloaded from ATMs and in a La Métropole Mobilité store.

Monitoring is accessible via this link : File tracking.

Check that your file is complete and has been validated by the processing department. Also check that the address entered in your file is correct.

Contact the La Métropole Mobilité Customer Relations department at 0 800 713 137 or via the contact section of the La Métropole Mobilité website/ purpose of the request: 3.1 school.

If you have not received your card or have not been able to collect your subscription by cable:

• If you have registered on this site, check the progress of your file in File tracking
• If you registered at the Town Hall or in a La Métropole Mobilité Shop, you can find out the progress of your file:
  • Either on File Tracking on this site by retrieving your username from the email you received in June and your password via the “Forgotten password” feature
  • Either by going to the Town Hall or Shop where you registered.

In the File Tracking, the possible steps are as follows:

1. Your file has been registered and will be processed by the school service.
2. Your file has non-compliant documents that you must provide in order for your file to be validated.
3. Your file is accepted
4. The card was manufactured on the date DDMMYYYY
5. The telecast was sent on DDMMYYYY
6. The card was sent on DDMMYYYY

You must contact the school service if your file is accepted and :

• 15 days have passed since the date the card or “teledistribution” was sent, as shown on the tracking, and you still have not received it or been able to collect it. (During the summer, the first shipment is made in mid-July)
• You registered before August 15 and your card has still not been produced or sent on August 23 or your cable TV has still not been sent.
• You registered after the end of August and 15 days later, your card has still not been produced or your cable TV sent.

In these 3 cases, log on to La Métropole Mobilité / contact section / subject of the request: school / Type of request: 3.1 school / Type of request: Anomaly Report.

By registering on the Métropole’s school registration website, you accept the conditions of use of personal data of the Métropole Aix Marseille Provence.

Download the school transport regulations

If the student is in shared residence, a single school registration is sufficient, as the School Pass is valid on all lines of the La Métropole Mobilité network. Your child can therefore use all school or regular lines that serve both parents’ homes.

The photo:

The size of the passport photo must be between 50 KB and 4000 KB.

You can scan it:

• with a scanner
• by taking a photo of it with your smartphone. You can retrieve it using the charging USB cable or by sending it to yourself by email.

If you have a problem with updating your ID photo:

• If you took a photo of the ID photo with your smartphone, the file size may exceed the authorized limit which is 4000 KB or 4 MB. In this case, use the compressor site to reduce its size or the Paint software – “Resize” menu by changing the values ​​100 by 80 or 50.
• If you used a scanner to scan your passport photo, the photo may be too small. In this case, increase the resolution of your photo scan to 400, 600, or 1200 dpi. Be careful, only do this for the photo itself, and especially not for other supporting documents, which must not exceed 4000 KB in size.

Supporting documents:

Supporting documents must be in JPG or PDF format

The size of a piece must be between 50 KB and 4000 KB.

You can scan it:

• either with a scanner
• either by taking a photo of it with your smartphone. You can retrieve it using the USB charging cable or by sending it to yourself by email.

If you have a problem updating an attachment:

• If you took a photo of the room with your smartphone, the size of the photo may exceed the authorized limit, which is 4000 KB or 4 MB. In this case, use the compressor site to reduce its size or the Paint software – “Resize” menu by changing the values ​​100 by 80 or 50.
• If you used a scanner to scan the piece, it may be too large. In this case, lower the resolution of the photo scan to 200 dpi.

Here are the different cases which may explain why you are unable to complete your registration:

Registration on a mobile phone or smartphone doesn’t always work optimally. You may encounter problems when paying or selecting a line from a list, such as network lines or classes.

It is better to use a computer then.

• You are using an Apple computer/tablet. Some displays may be incomplete.
• You are on an old version of Internet Explorer , download the latest version of Chrome (Free)
• Using the Mozilla browser causes problems displaying certain lists. Download the latest version of Chrome (Free)
• If you have a version of Chrome earlier than 83.0.4103, download a newer version.

You are unable to pay:

Start by restarting your computer and clearing your browser’s cache and history (see explanation below).
If this doesn’t resolve the problem, change your browser.

We recommend using Google’s Chrome browser , which you can download for free from the internet.

Do not use Mozilla , you may encounter problems.

How to clear your Chrome browser’s cache and history

1-Click on the 3 dots at the top right of the URL bar. Then click on Settings

2-Go to Privacy and Security, then click Clear browsing data.

3-Select all data from the drop-down menu, and check all boxes. Then confirm by clicking Clear Data.

The School Pass can be issued in 3 ways

• Sent by teledistribution on the lacarte for schoolchildren who already have a card,
• Charged on a duplicate if the student has lost their card and requested a duplicate during registration. This duplicate will be sent to their home (subscription price + 10 euros).
• Uploaded to a card for schoolchildren who do not have one, and the lacarte will be sent to their home.

I already have a transport card, will I receive another one at the start of the school year?

Not all students with a lacarte transport card will receive a new card.
They will have their School Pass sent to them by electronic means.

Students who did not have a transport card or did not have a lacarte will receive a new one.
It is personal and works on regular and school lines as well as urban networks.

Students who have lost their card can order a duplicate at the time of registration, charged 10 euros in addition to the subscription.

Loss, theft, damage to the card, how to obtain a duplicate?

Requests for a duplicate can be made at a Métropole Mobilité store or online on this website, under the school transportation section.
A duplicate can be requested at the same time as registration.
The cost of a duplicate is €10.

My card doesn’t work, what should I do?

Check that lacarte is not silent :

A so-called “mute” or “unusable” card is easily identifiable: when you swipe this card over a validator, it generates no message, neither a green nor a red beep. The card is damaged and unusable.
If your card is mute, you must go to the point of sale with your card and request a duplicate. The salesperson will note that your card no longer works and will issue you a duplicate:

• free if it is mute, but not broken, bent or damaged.
• paying €10 if it is broken, bent or damaged.

Check that your card is topped up:

To find out the contents of your card, there are several options available to you:

1. Ask the driver to read the contents of your card, which they will print on a ticket. The tickets on your card will be listed on the ticket. It may be helpful to send us a photo of this ticket to diagnose the problem.
2. Use the La Métropole Mobilité application.
3. Check the contents of your card at ATMs.

If the subscription is present on your Card,

• check the validity dates (if the subscription has expired, re-register on the site)
• Check if your card works on other vehicles
• If your card is not valid on any vehicle, send the ticket and the description of the vehicle used (Network/Line/Stopping point/date and time).

If the subscription is not on your Card even though your registration has been validated by the Customer Relations department, log in to La Métropole Mobilité / Section: Contact / Subject of the request: 3.1 School / Type of request: Report anomaly.

I registered my child this summer and I still haven’t received their card.

• Check in the follow-up that your file has been accepted.
• Check that the card’s shipping date is indicated in the Tracking. If the shipping date is not indicated, your card has not yet been manufactured.
• Check in the “track my file” that your address is entered correctly (number, street, building, floor, apartment number, etc.)
• If the address is incomplete, log on to La Métropole Mobilité / Section: Contact / Subject of the request: 3.1 School / Type of request: Registration/addition to file.
• If 15 days have passed since the sending date and you still have not received lacarte, log on to La Métropole Mobilité / Section : Contact / Subject of the request: 3.1 School / Type of request: Report anomaly.

Make sure in the follow-up that your file is accepted and your teledistribution has been sent for at least 48 hours.

• If you tried to retrieve your cable TV in a vehicle: Contact us section: Contact / Subject of the request: School / Type of request: Registration/additional file.
• If you went to the store and were unable to collect your cable TV despite the intervention of a sales agent at the counter, log on to La Métropole Mobilité / Section: Contact / Subject of the request: 3.1 School / Type of request: Registration/additional file.

We only guarantee that school registration on La Métropole Mobilité will work properly on a Windows computer with the latest version of Edge or Chrome. In addition, we recommend:

• Clear your browser history and cache and restart your computer.
• to download the latest version of the Edge or Chrome browser

Despite the message noted in the paragraph during registration, PDF format is not accepted for the photo. Only JPG format is accepted.

If you get a blank page after requesting your ID photo, start the registration again and use a JPG photo.

PDF format can be used for supporting documents only.

If you made a duplicate school lacarte in store less than 48 hours ago and it is not displayed during registration, you must wait another 24 hours.

The new card should appear on the registration form 72 hours after it is produced.

Several possibilities:

1. You recently made a duplicate school ID card, and it’s not showing up.
   The lost ID card is showing up. Wait 48 to 72 hours before registering, while our systems process this recent duplicate.
2. You didn’t make a duplicate.
   You no longer have the card displayed, but you have another one that isn’t displayed and isn’t a duplicate of the card displayed: the student may have another card linked to the Métropole’s old ticketing systems.
   We can’t register it on this card.

• If another card is displayed, request a duplicate
• If no card is displayed, we will send you a new card on the new ticketing system.

Payments in 3 installments are only permitted via the website and from an amount of €60 for any registration before September 30 of the current school year.

When paying for registration online by bank card, the family can therefore pay in 3 installments if they wish for a School Pass whose amount is equal to or greater than €60 (per child registered).

• The first monthly payment is taken on the day of online registration and payment of the subscription.
• The 2nd monthly payment is taken on the 8th of the following month.
• The 3rd monthly payment is taken on the 8th of the month and later.

For the School Pass without RTM, the monthly payments are calculated as follows:

• 50% of the amount for the first monthly payment
• 25% of the amount for the 2nd monthly payment
• 25% of the amount for the 3rd monthly payment

For School Passes with RTM, with or without reduction, the monthly payments are calculated as follows:

• 40% of the amount for the first monthly payment
• 30% of the amount for the 2nd monthly payment
• 30% of the amount for the 3rd monthly payment

Example :

– Price €220 Metropolitan School Pass with RTM

• €88 on the day of registration (e.g. July 5)
• €66 on the 8th of the following month (e.g. August 8th)
• €66 on the 8th of the last month (e.g. September 8)

– Price €60 Metropolitan School Pass without RTM

• €30 on the day of registration (e.g. July 5)
• €15 on the 8th of the following month (e.g. August 8th)
• €15 on the 8th of the last month (e.g. September 8)

If the bank card used has been blocked between the first payment and the other two monthly payments, the family must contact the Métropole to report this by logging into La Métropole Mobilité / Section: Contact / Purpose of the request: 3.1 School / Type of request: Registration/application supplement.
The Métropole will contact the family and resend a payment to the new credit card by email.

Choosing this payment option is binding.
In the event of non-payment of a monthly payment, the Métropole reserves the right to cancel the student’s school subscription.
In the event of an unpaid monthly payment, the Métropole will only retry the payment request once.
If this second attempt fails, the Métropole will cancel the student’s school subscription.
The Métropole reserves the right to cancel this online installment payment service at any time in the event of a problem.

Free school transport subscription for refugee schoolchildren from Ukraine

Ukrainian refugee families can register their children aged 3 to 18 (Terminale) for free school transport.
The school hosting the child will contact the Aix-Marseille-Provence Metropolitan Area school service and will prepare a request for a file including:

• a photocopy of the child’s legal representative’s passport
• provisional residence permit for beneficiaries of temporary protection
• an ID photo of the child

Registration entitles the child to a school transport card valid for the current school year, allowing them to travel between their home or foster home and the school.

This card also allows you to use La Métropole Mobilité transport lines (including weekends and school holiday periods).

NB: The card will need to be renewed at a later date under conditions to be specified later.
The card must be validated each time the child boards the bus, in accordance with school transportation regulations.

Children not in school can benefit from a 7-day Metropolis Pass until they start school and can benefit from a school transport card.

For any further information on issuing school transport tickets, contact the school service at 0 800 713 137 (service and free number).

Information in Ukrainian here