Pay, validate, move
With contactless payment, there’s no need for a ticket – just use your payment card.
You can travel with several people on one payment card. One card or connected object = up to 5 travelers.
One “tap” for each, and off we go!
The open multi-passenger payment service is available on all transport networks of the Aix-Marseille-Provence Metropole Mobilite (except for the lecar line 11 – coming very soon) as well as the P+R in Marseille.
Do you already use your bank card or your phone as a travel ticket using contactless payment?
It is now possible to validate up to five travelers with a single payment method. This is called multi-validation.
A real gain in practicality, especially for a family or a group of friends traveling together. No need to carry multiple cards or tickets: a single device is enough.
Simple operation
How does it work? Nothing could be simpler:
- I swipe my bank card or phone over the validator once.
→ The screen displays: “Bank card validated – 1 traveler”
→ Then: “Add a traveler?” - I select “Yes” to add a passenger.
→ The screen then shows: “Bank card validated – 2 travelers”. - For each additional passenger (up to a maximum of 5), I present my card and confirm on the screen.
→ Example: “Bank card validated – 3 travelers”.
Bonus: the connection also works with multiple validation. Simply swipe the card as many times as there are connecting passengers.
With multi-validation, group travel becomes simpler, faster… and always contactless !
Contactless payment allows you to use your payment card directly on board vehicles, without having to go to the ticket machine or the shop.
This service enhances the range of purchasing methods available:
- contactless leticket
- lacarte contactless subscription
- The Mticket on smartphone application
- Travel with others using your payment card: One payment card (or connected device) = up to 5 travelers. 1 tap for each and you’re off!
Contactless payment does not include student rates.
Simply present your payment card or the connected object used during validation
The operation is the same as that of the single ticket.
- Within the same commercial network, the contactless payment method must be validated each time you board, even when connecting.
- In correspondence, validation must be done with the same support as that which made the first tap.
- A new payment with contactless support is required to use another commercial network.
They can be viewed by entering your payment card number at https://openpayment.lametropolemobilite.fr/
- You can view your journeys as soon as you validate your contactless payment method.
- Consultation of payments and editing of supporting documents is possible on D+1.
- Download your Contactless Payment receipt in PDF format.
- Debits will be visible on your bank account on D+1 or D+2 (business days) depending on the bank. You will be debited the next day, depending on the journeys made the day before.
FAQ
CONTACTLESS PAYMENT or Payment at the Validator allows you to pay for and validate your single ticket on board the bus, tram or metro with your contactless payment card, without having to buy a paper ticket at a terminal or in a shop.
Contactless payment is a convenient solution for occasional travelers who want to buy their tickets individually.
- With CONTACTLESS PAYMENT or PAYMENT AT THE VALIDATOR, the ticket is your payment card.
- This service offers a secure, simpler and faster mobility experience
- You pay and validate your trip with your contactless payment card or a connected object.
- You buy and validate with a single gesture. You don’t need to ask the driver for your ticket.
- You no longer queue at ATMs,
- You no longer have to throw away tickets or need change.
All CB, VISA and MASTERCARD bank cards are accepted.
You can also use your smartphone or smartwatch through the Samsung Pay, Google Pay and Apple Pay payment apps.
- NOTE: When the first journey is validated with a payment card or a connected object, then, when making a connection and during a check, you must present the same connected object or the same payment card.
- Place your contactless payment card, phone, or smartwatch on the validator, recognizable by this symbol:
No need to insert it or enter your PIN. - The message “payment card validated” is displayed.
- There you go! You will be charged the next day, based on the journeys made the day before.
- You can view your travel details on this site, under Contactless Payment, or directly on your bank statement.
Validation of the same contactless payment method is mandatory for each boarding, even when connecting.
The process is the same as for a single ticket.
Within the same commercial network, the contactless payment device must be validated each time you board, even when transferring.
When transferring, validation must be made with the same device used for the initial tap.
A new contactless payment is required to use a different commercial network.
Simply present your payment card or the connected object used during validation
Check that:
- your payment card is authorized and valid,
- your payment card is affiliated with the Mastercard or Visa networks,
- the “contactless payment” function is activated,
- your payment card is in good condition,
- the contactless payment limit is sufficient to authorize new transactions,
- your bank account has sufficient funds.
Contactless payment is a proven, secure solution that has become part of our daily lives. This service meets all the security standards required for any contactless commercial transaction, and no personal data is stored (each validation is anonymous).
A payment card or connected device can allow up to 5 people to travel
One “tap” for each person and off we go!
The open multi-passenger payment service is available across the entire transport network of the Aix-Marseille-Provence Metropolitan Mobility, with the exception of line 11, which will be equipped very soon.
No need to register your payment card in advance.
There is no need to open a customer account in advance to use Contactless Payment or Validator Payment.
How do I access my validation history?
How do I check my travel, payments and supporting documents?
- Consultation of journeys is possible as soon as your contactless payment method has been validated, on this site, under Contactless Payment.
- Payments can be viewed on D+1 (only for immediate cards).
- The debits will be visible on the holder’s accounts on D+1 or D+2 (working days) depending on the bank.
- You will be charged the following day, based on the journeys made the previous day.
Proof:
- Currently, only card payments can allow the issue of a receipt.
- In the event of payment by connected object, proof may however be provided in La Métropole Mobilité stores upon presentation of the medium used for payment.
- For electronic payment methods (smartphones or connected objects), the cardholder’s bank statement allows purchases to be verified.
Via the contact section
Any request relating to this service can be addressed to the Travel Relations Service, via the form in the contact section or by telephone at 0 800 713 137.
Please refer to the following pages:
- Apple Pay : https://www.apple.com/fr/apple-pay/
- Google Pay : https://pay.google.com/intl/fr_fr/about/
Let us know, using the form in the contact section or by phone at 0 800 713 137.
Information and general conditions of sale here
Find your contactless card’s travel and payment history by scanning the QR code:
For any questions about how Google Pay and Apple Pay work on smartphones and smartwatches, please refer to the following pages:
State-supported operation / local investment support grant
